Monitronics International Authorized Dealer and Installer

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American Detection Team & Monitronics Customer Guarantees

Monitronics has a solid reputation for a fast, efficient response to every alarm. That’s why people say, “When seconds count, you can count on Monitronics.”

Response Speed

In a true emergency, response time is critical. Our professional operators are trained to act quickly with precision and confidence whenever our Monitoring Center receives an alarm signal.

Information Accuracy

To ensure an accurate response, our advanced monitoring equipment interprets and records each signal received, while our operators rapidly access account information to relay vital facts to the authorities.

System Reliability

Monitronics’ quality and performance meets or exceeds Underwriters Laboratories' strict requirements for UL® listing. We maintain the latest monitoring technology with triple-redundant systems.

Expert Service

Monitronics employs trained professionals to deliver fast, reliable response service — 24 hours a day, 365 days per year. Regular, on-going training ensures our staff is ready for any emergency.

* Certain restrictions apply on each guarantee.

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